UPS: "Sir, there are no guarantees in life."
Let this be a lesson to any of you shippers who think UPS is a good company with whom to ship your goods. My pal, Kerry, ordered a new iPhone. It was shipped with UPS. Over a month ago. Dozens of phone calls have not made any impact in him getting his iPhone. He made one last call to UPS today to confirm if it was indeed "lost". UPS told him, "Sir, there are no guarantees in life." That's exactly what you want to hear from your shipping company. I therefore propose this be their new motto. I have never been a UPS fan because they have stung me with far too many brokerage fees over the years. FedEx, on the other hand, is just plain awesome.
Posted at 10:40
